This $300 refundable security deposit allows you to receive a replacement reel first, along with return packaging, return postage, and instructions for sending your original reel back to us.
Pay the $300 refundable security deposit.
We’ll send you a replacement reel with the necessary return packaging and postage.
Place your original reel in the provided packaging and send it back to us.
Once we receive your original reel, your deposit will be refunded based on its warranty status.
Within the 1-year warranty:
Your full $300 deposit will be refunded.
Outside the 1-year warranty:
A $75 shipping and handling fee will be deducted, and $225 will be refunded.
Important: The $300 payment is a refundable security deposit, not the purchase price of the replacement reel. The deposit is refunded once we receive your original reel.
If you have any questions about the repair or replacement process, please contact us before placing your deposit.
This $300 refundable security deposit allows you to receive a replacement reel first, along with return packaging, return postage, and instructions for sending your original reel back to us.
Pay the $300 refundable security deposit.
We’ll send you a replacement reel with the necessary return packaging and postage.
Place your original reel in the provided packaging and send it back to us.
Once we receive your original reel, your deposit will be refunded based on its warranty status.
Within the 1-year warranty:
Your full $300 deposit will be refunded.
Outside the 1-year warranty:
A $75 shipping and handling fee will be deducted, and $225 will be refunded.
Important: The $300 payment is a refundable security deposit, not the purchase price of the replacement reel. The deposit is refunded once we receive your original reel.
If you have any questions about the repair or replacement process, please contact us before placing your deposit.